What is the certificate able to be used for?
Resort condominium stays of up to 7 nights for up to 4 people in resorts all around the world, including the USA, Caribbean, Europe, and much more!
What are the fees associated with the usage of this certificate and when must they be paid?
When you're ready to make your resort reservation, you will pay a one-time booking fee plus applicable local taxes on your stay. Some resorts charge additional fees for all-inclusive, cleaning, or resort fees.
How can I view sample resort inventory before activation?
You may visit TravIncentives.com/sample to view sample resort condominium inventory. When you're ready to activate your certificate, please visit TravIncentives.com and follow the instructions.
How do I activate my certificate?
Enter your certificate number in the "Activate a New Certificate" form to get started with the activation process.
How long is my certificate valid for?
You must activate your certificate within 30 days of issuance, and you must make your booking and pay the booking fees and taxes associated with your stay within 90 days of issuance (not activation). Travel booked must be completed within 365 days of issuance.
How do I make my booking?
Once your certificate has been activated, please visit TravIncentives.com and enter your certificate number in the "Book Travel With Your Certificate" form to begin viewing live inventory and booking instructions. When you're ready to book, call our reservations office at (877) 412-6217 (M-F 8AM-8PM EST, Sat 9AM-2PM EST)
How many people can travel using this certificate?
Up to 4 adults/children may travel using this certificate, depending on room occupancy. Only one unit may be booked with this certificate, and the unit occupancy determines how many people may travel. Children will be counted as persons for occupancy purposes, regardless of age
Are there any age requirements for the primary traveler?
Yes, you must be a minimum of 21 years of age to utilize this certificate (some resorts have a minimum check-in age of 25)
Do I need a valid credit card?
Yes, you need a valid credit card or debit card to be able to make your reservation.
